Multi-Year Accessibility Plan

2014Action ItemsProgress
Customer Service Standard

Customer Service Accessibility Policy

· Establish and make public Customer Service Accessibility Policy

Completed

Accessible Customer Service Training

· Administer training requirements to current workforce

Completed

General Requirements

· Establish and make public Accessibility Policy that aims to meet the IASR requirements

· Create multi-year accessibility plan

On-going

Completed

2015Action ItemsProgress
General Requirements

· Administer training to all team members and subsequent new hires on Accessibility Standards

On-going

Accessible Websites and Web Content

· Ensure websites and web content comply with WCAG 2.0 Level A

Completed

2016Action ItemsProgress
Employment Standard

Recruitment

· Notify applicants about the availability of accommodation and will be available upon request

· Consult with applicants requiring accommodation and arrange to provide required accommodation

On-going

Current Workforce

· Inform current workforce of policies on providing job accommodation

· Develop process for establishing individual accommodation plans

· Train all employees, managers, and human resources on procedures

Completed

Return to Work

· Integrate individual accommodation plans with Company Return to Work (RTW) process

· Communicate process to current workforce

Completed

2017Action ItemsProgress
Design of Public Spaces Standard

Exterior Paths of Travel

· If new spaces are constructed or existing spaces are redeveloped, the Company will ensure it complies with the requirements under the Act and its associated regulations.

As applicable

Parking

· If new spaces are constructed or existing spaces are redeveloped, the Company will ensure it complies with the requirements under the Act and its associated regulations.

As applicable

Obtaining Services

· If new spaces are constructed or existing spaces are redeveloped, the Company will ensure it complies with the requirements under the Act and its associated regulations.

As applicable

Maintenance

· If new spaces are constructed or existing spaces are redeveloped, the Company will ensure it complies with the requirements under the Act and its associated regulations.

As applicable

Compliance Reporting

· Submit 2017 compliance report

Completed

2021Action ItemsProgress
Accessible Websites and Web Content

· Ensure website and all web content complies with WCAG 2.0 Level AA

On-going



For more information on our Accessibility Plan, contact by:

Mail: Bite Beauty, 670 Caledonia Road, Suite 200, Toronto ON, M6E 4V9

Email: voice@bitebeauty.com

Telephone: (416) 961-1234